Support

Submit a Support Ticket

Tell us what you need help with and we'll assign your request a ticket number so it can be tracked until it's resolved.

Submit a support ticket

Fields marked required must be completed. Phone number is optional.

What happens next

  • 1. You receive a ticket number as soon as you submit.
  • 2. Your ticket is saved in our system and a confirmation email is sent to you.
  • 3. We reply by email or phone within 24–48 hours.

Urgent ride issue?

If a ride is in progress or a rider is stranded, call us directly at 856-658-1241 instead of opening a ticket.